Privacy Policy

Effective date: August 14, 2025

This Policy explains how Groupe Dean Daigle (“we”, “us”, “our”) collects, uses, discloses, and protects personal information when you visit our websites or interact with us.

We comply with the principles of PIPEDA, including accountability, identifying purposes, consent, limiting collection, limiting use, disclosure and retention, accuracy, safeguards, openness, individual access, and the ability to challenge compliance.

1) Information we collect

What you provide to us: name, email, phone number, company, message content, files you upload, and any information you enter in a form or send by email.

Usage and device data: IP address, approximate location, pages viewed, session duration, referring site, and browser technical data.

Cookies and similar technologies: see the section “Cookies and analytics”.

We collect only what is necessary for the purposes described in this Policy.

2) How we use information

To respond and provide our services: quotes, inquiries, appointments, support, and project communications.

To operate and improve our sites: security, fraud prevention, diagnostics, performance, and analytics.

Legal and safety: to meet applicable legal obligations and protect our rights.

We explain purposes in clear language and obtain valid consent where required.

3) Cookies, analytics and advertising

We use essential cookies that are necessary for the site to function. We may use non-essential cookies for analytics or marketing.

4) Sharing information

We share personal information with trusted service providers who help us operate the website and deliver our services, for example hosting, email, analytics, support, and payment processing. They may only use the data to provide services to us and must protect it appropriately. We may also disclose information to comply with the law or to protect our rights.

5) Transfers outside the province or abroad

Some providers may process information in other provinces or countries. Local laws may differ. We use contractual safeguards to protect information during such transfers.

6) Retention

We retain personal information only for as long as necessary to achieve the purposes described, then delete or anonymize it within a reasonable time.

7) Security

We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No method is completely secure, so please contact us if you believe your data has been compromised.

8) Your rights

Subject to legal limits, you may access the personal information we hold about you, correct inaccuracies, and withdraw consent for non-essential processing.

9) Changes to this Policy

We may update this Policy to reflect legal or operational changes. We will post the updated version with a new effective date. Your continued use of the site means you accept the revised Policy.

10) Contact us

Questions, requests, or complaints about this Policy or our practices:
Email: service@deandaigle.com